AO
Recovery Workflow

Debt Recovery Workflow

Move overdue balances through reminders, partner calls, work freeze review, payment plans, recovery action, and write-off review.

Total debt in workflow
$284,900
Partner calls required
5
Work freeze candidates
4
Recovery risk
$96,000
Reminder Sent
2 matter(s)
INV-482315d
Vertex Biotech
M-2024
$31,800
A. Okafor
Auto reminder
INV-480122d
Orion Media
M-1990
$14,200
R. Blake
Auto reminder
Follow-Up
1 matter(s)
INV-481531d
Halcyon Partners
M-2011
$31,600
A. Okafor
Called 3d ago
Partner Call
1 matter(s)
INV-480548d
Kestrel Insurance
M-2007
$64,300
A. Okafor
Partner call scheduled
Payment Plan
1 matter(s)
INV-479958d
Blake Industrial
M-2014
$22,400
R. Blake
Plan agreed 6 mo
Work Freeze
1 matter(s)
INV-478068d
Ashborn Trust
M-1988
$8,600
E. Cole
Freeze recommended
Legal Recovery
1 matter(s)
INV-475092d
Meridian Holdings
M-2041
$12,400
Legal
Letter of demand
Write-Off
1 matter(s)
INV-4600180d
Legacy Client X
M-1902
$5,800
Managing
Recommend write-off
Debt aging
0-30 days$78.2K
31-60 days$92.4K
61-90 days$68.3K
91-180 days$34.2K
180+ days$11.8K
Recovery probability
66%
Estimated
Escalation history
  1. 10 Jul
    Kestrel escalated to Managing Partner
  2. 08 Jul
    Ashborn work freeze recommended
  3. 05 Jul
    Halcyon partner call complete
  4. 02 Jul
    Vertex 2nd reminder sent
Debt recovery workflow

Ashworth & Vance LLP · live demonstration data

In recovery
$486K
▲ 7.0%
Recovered YTD
$1.12M
▲ 11.1%
Success rate
72%
▼ 11.2%
Cost of recovery
$68K
▲ 7.3%
Net recovered
$1.05M
▲ 13.4%
Legal action
3 files
▼ 2.5%
Lifecycle conversion
Recovery funnel
Reminder issued62 records$486.0Kavg 4d in stage
83% converts to Finance follow-up
Finance follow-up44 records$402.0Kavg 7d in stage
72% converts to Formal demand
Formal demand26 records$288.0Kavg 12d in stage
74% converts to Negotiation
Negotiation17 records$214.0Kavg 18d in stage
79% converts to Payment secured
Payment secured12 records$168.0Kavg 9d in stage
85% converts to Recovered
Recovered10 records$142.0Kavg 6d in stage
Active stageDelayedBottleneckCompleted
Comparative analysis
Average days by recovery stage
Reminder
4d
Finance follow-up
7d
Partner intervention
9d
Formal demand
12d
Negotiation
18d
Payment plan
46d
External recovery
78d
Operational pipeline

Advance a card to move work through the workflow

Recovery board
Reminder2 · $125K
DEB-100
Meridian Holdings PLC
M-2041 · J. Hollis KC
$49K
Corporate11d
DEB-101
Nordic Shipping AS
M-2035 · T. Morgan
$76K
Shipping17d
Finance follow-up2 · $141K
DEB-110
Nordic Shipping AS
M-2035 · T. Morgan
$49K
Shipping17d
DEB-111
Vertex Biotech Ltd
M-2024 · S. Ravel
$92K
IP17d
Partner intervention2 · $131K
DEB-120
Vertex Biotech Ltd
M-2024 · S. Ravel
$95K
IP17d
DEB-121
Lagos Bay Estates
M-2029 · M. Chen
$36K
Real Estate11d
Formal demand2 · $127K
DEB-130
Lagos Bay Estates
M-2029 · M. Chen
$66K
Real Estate11d
DEB-131
Kestrel Insurance
M-2007 · P. Adeyemi
$61K
Insurance21d
Negotiation2 · $126K
DEB-140
Kestrel Insurance
M-2007 · P. Adeyemi
$30K
Insurance21d
DEB-141
Halcyon Partners
M-2011 · A. Okafor
$96K
Corporate3d
Payment plan2 · $145K
DEB-150
Halcyon Partners
M-2011 · A. Okafor
$91K
Corporate3d
DEB-151
Orion Media Group
M-2016 · E. Cole
$54K
Media22d
External recovery2 · $123K
DEB-160
Orion Media Group
M-2016 · E. Cole
$80K
Media22d
DEB-161
Ashborn Family Trust
M-2018 · L. Ibarra
$43K
Private Client8d
Legal action2 · $103K
DEB-170
Ashborn Family Trust
M-2018 · L. Ibarra
$9K
Private Client8d
DEB-171
Blake Industrial GmbH
M-1998 · R. Fenwick
$94K
Commercial19d
Closed1 · $81K
DEB-180
Blake Industrial GmbH
M-1998 · R. Fenwick
$81K
Commercial19d
Operational register
Recovery register
FileClientBalanceStageOwnerDays in stageRecovery costLast contactOutcome
REC-140Meridian Holdings PLC$47.0KReminderA. Okafor48d$7.0K9d agoIn progress
REC-141Nordic Shipping AS$71.0KFormal demandE. Cole48d$5.0K17d agoRecovered
REC-142Vertex Biotech Ltd$71.0KNegotiationN. Salim30d$9.0K2d agoAt risk
REC-143Lagos Bay Estates$47.0KPayment planA. Okafor60d$2.0K18d agoIn progress
REC-144Kestrel Insurance$85.0KExternalE. Cole7d$9.0K6d agoRecovered
REC-145Halcyon Partners$18.0KReminderN. Salim62d$4.0K16d agoAt risk
REC-146Orion Media Group$87.0KFormal demandA. Okafor21d$8.0K12d agoIn progress
REC-147Ashborn Family Trust$36.0KNegotiationE. Cole54d$6.0K11d agoRecovered
REC-148Blake Industrial GmbH$78.0KPayment planN. Salim42d$6.0K16d agoAt risk
9 of 9 records
Control checklist
Recovery document checklist
33% complete
Exceptions and risk
Exception queue and recommended actions
3 open
Recovery cost exceeds 15% of debt
REC-146
$9.2K
Limitation period approaching
Blake Industrial · 4 months
$18.4K
Client insolvency notice
Coastline Cargo
$46.2K
Audit and history

Every financial change is captured with user, timestamp, value movement and audit reference

Recent activity
  1. Payment posted01 Jul · 10:10
    N. Salim·Meridian Holdings PLC · M-2041·$43.0K·AUD-7700
  2. Invoice edited02 Jul · 11:11
    A. Okafor·Nordic Shipping AS · M-2035·$69.0K·AUD-7701
  3. Credit note approved03 Jul · 12:12
    D. Feld·Vertex Biotech Ltd · M-2024·$69.0K·AUD-7702
  4. Retainer adjusted04 Jul · 13:13
    J. Hollis KC·Lagos Bay Estates · M-2029·$43.0K·AUD-7703
  5. Trust transfer completed05 Jul · 14:14
    N. Salim·Kestrel Insurance · M-2007·$85.0K·AUD-7704
  6. Expense approved06 Jul · 15:15
    A. Okafor·Halcyon Partners · M-2011·$10.0K·AUD-7705
  7. Tax report exported07 Jul · 16:16
    D. Feld·Orion Media Group · M-2016·$87.0K·AUD-7706