AO
Operations Alerts

Operations Notifications

Every operational alert routed through one central inbox — filter by category, act, and clear.

All alerts
Registry rejected filing
Critical
M-2035 · P. Adeyemi · 12m ago
Action: Re-file cover sheet
Filing window closes in 45 min
Critical
M-2007 · P. Adeyemi · 18m ago
Action: Submit e-file
Partner review pending 3 days
High
M-2024 · S. Ravel · 3h ago
Action: Escalate to J. Hollis
Overdue: Bundle pagination
High
M-2039 · E. Cole · 1h ago
Action: Complete pagination
Client requested urgent call
High
M-2041 · A. Okafor · 27m ago
Action: Return call
New authority overrides cited case
Med
M-2007 · P. Adeyemi · 2h ago
Action: Review & memo
Chain-of-custody gap flagged
Critical
M-2039 · T. Morgan · 40m ago
Action: Verify seizure log
Approval requested · Discount
Med
M-1988 · A. Okafor · 4h ago
Action: Review
Judge chambers conference set
Med
M-2039 · J. Hollis KC · 5h ago
Action: Confirm attendance
Critical queue
3
Registry rejected filing
M-2035 · 12m ago
Filing window closes in 45 min
M-2007 · 18m ago
Chain-of-custody gap flagged
M-2039 · 40m ago
Section A · Alert Volume Trend
30-day alert volume by category
39
D1
45
D5
40
D9
53
D13
55
D17
56
D21
61
D25
63
D30
CourtFilingDocumentTaskClientEvidenceCompliance
Created (30d)
612
Resolved
574
Still open
38
Breached SLA
9
Section B · Alert Resolution Funnel
Resolution funnel
Created612 · 100%
Auto-triaged588 · 96%
Assigned561 · 95%
Acknowledged522 · 93%
Action started498 · 95%
Resolved478 · 96%
Verified452 · 95%
Closed448 · 99%
SLA — target vs actual (hours)
10.4
Critical
30.4
High
104.1
Medium
259
Low
Target responseActual responseTarget resolutionActual resolution
SLA breaches
9
Longest open
62h
M-2007 order ack
Fastest resolution
6m
Top source
Deadline engine
Section D · Escalation Path
Operational escalation ladder
1
Alert generated
System
T+0
38 at stage
2
Automated classification
Rules engine
T+1m
31 at stage
3
Assigned owner
Ops lead
T+15m
14 at stage
4
Team lead
T. Morgan
T+2h
6 at stage
5
Practice head
P. Adeyemi
T+6h
3 at stage
6
Managing partner
A. Okafor
T+12h
1 at stage
7
Emergency escalation
Duty partner
T+24h
0 at stage
Section E · Alert Source Heatmap
06–0909–1212–1515–1818–2121–00
Mon
1
14
27
0
13
26
Tue
17
30
3
16
29
2
Wed
8
21
34
7
20
33
Thu
0
13
26
39
12
25
Fri
22
35
8
21
34
7
Sat
31
4
17
30
3
16
Sun
10
23
36
9
22
35
Peak failure window: Thursday 15:00–18:00 — filing deadline clustering.
Section F · Automation Rules
Operational alert rules
RuleTriggerConditionSeverityRoleEscalate afterAuto-actionStatusLast fired
Imminent filingDeadline engine< 2h to filingCriticalLead lawyer30mSMS + partner CCActive29 Jul 15:02
Unacknowledged orderCourt inboxOrder unread > 4hHighTeam lead2hCreate taskActive29 Jul 11:40
Client update overdueComms trackerPromise date passedHighOwner4hDraft reminderActive29 Jul 09:12
Approval stalledReview queuePending > 24hMediumPractice head12hReassign approverActive28 Jul 17:31
Custody gapEvidence vaultMissing hash recordCriticalCompliance1hLock itemPaused24 Jul 08:04
Dormant matterMatter registryNo activity 7dMediumSupervising partner48hWeekly digestActive28 Jul 06:00
Section G · Resolution History
Closed alert audit trail
AlertMatterTriggeredAssignedAction takenResolutionVerified byClosure noteAudit
Filing deadline < 2hM-203529 Jul 15:02T. MorganSubmitted to registry38mP. AdeyemiReceipt savedAUD-88231
Order unacknowledgedM-200728 Jul 11:10P. AdeyemiOrder read and diarised3h 40mA. OkaforDirections calendaredAUD-88117
Client update overdueM-202428 Jul 09:15S. RavelUpdate issued via portal1h 12mA. OkaforClient acknowledgedAUD-88098
Approval stalledM-204127 Jul 16:44J. Hollis KCApproved with amendments18hA. OkaforAmendments loggedAUD-87994
Custody gapM-203924 Jul 08:04E. ColeHash regenerated & verified52mComplianceChain restoredAUD-87740